No compromises. Mystic Valley Traders takes this stance as a made-in-America brand. With the momentous increase in made-in-America products over the past couple of years, and rumors about other companies’ unjust claims to that mantle, Mystic Valley Traders asserts its authentic American bona fides as a reflection of its commitment to quality and excellence, not to merely wave the flag.
Where did the made-in-America trend start and why did these companies vanish? According to the Bureau of National Labor Statistics, 7 million jobs were lost to companies outsourcing between 1981 and 2011. Well, the simple answer is that foreign nations, most notably China, entered the international market for manufacturing products both quickly and on a budget. Companies easily make their products in other countries because the pay scales are below those in America and Europe. Too, relaxed regulations in these countries including age limits expands the work force due to general population size, as well as the fact that the working populations are larger than American standards. However, over the last three years the amount of American-made companies increased and, therefore, more jobs and possibilities developed for these brands.
Mystic Valley Traders has always taken pride in its made-in-America brand and services. We see products as a service performed for you, providing what you need for daily life. We do not use made-in-America as a mere selling point or marketing tactic, rather it is integral to our conscientious business plan. To respond to customers quickly and with uncompromising skill, we manufacture all our products in the US, in our Boston-area workroom. As we see it, our customers are worth the extra skill, responsiveness, and cost inherent in this decision.
We employ the most talented US designers to develop customizable and unique home furnishings. The finest homes and hospitality venues host these installations. Exquisite bedrooms result, shared delightfully with family & friends.
Manufacturing the finest products for the most discriminating clients with the best skilled workroom is not controversial. Compromising on quality in pursuit of a lower cost is controversial…and disrespects customers.
Mystic Valley Traders’ strategy starts with premier customer service: the owners answer customer calls. Operations reflect a customer bias. Where other companies cite rules and policies (all of which are anti-customer) for refusing to accede to customer requests, we search for “yes-able” options. We promote mix-and-match, both measured and radical, in creating the Essential, Suite, and Complete Ensembles that qualify for free shipping. We also sponsor wide-ranging customization, where customers may choose to replace fabrics, alter finishes such as flanges and piping, adjust lengths and widths and drops, and add or drop such features as peek-a-boo windows, gussets, corners, panels, and accents. We want our customers to be just as creative and have as much artistic liberties that our designers do. Almost 70% of orders now boast at least 1 customized feature, and almost 90% of these customizations carry no upcharge.
Can you imagine taking a widely customized customer order, translating it into a foreign language, and sending it overseas to an outsourced manufacturing partner so that a workroom staff who never met us tries to cut, stitch, finish, package, and ship the order at the quality level demanded by the most discriminating customers? Neither can we. That is where a large benefit comes from in Mystic Valley Traders—customers and designers get exactly what they are looking for and we have the confidence in knowing that we can achieve that here in America.
Mystic Valley Traders. Proudly Made in America since 1984.